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How Do I Place An Order?

We want you to feel as secure buying through mutualindustries.net  as possible, therefore we offer a few different ways to place an order:
Order online - When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day


Making Changes To My Order

The best way to make any type of change to your order is to create a support ticket. This ensures mutualindustries.net receives the changes in writing and Customer Service can update order and will send you a confirmation of submitted changes. Click here to create a support ticket.


What Are My Payment Options?

We accept following methodds of payment:

    Credit Cards: Visa, MasterCard, American Express and Discover
    Personal Checks, Cashier's Checks and Money Orders

Please note: To protect against fraud, any orders paid for with a personal check, money order, or cashiers check will remain on hold for a number of days to allow for the check to clear. Orders placed with credit cards will be processed immediately.


Order Confirmation

After your order is completed, you will automatically be sent an "Order Confirmation" email to the email address you entered during checkout. The subject line will contain your order number. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes. If you do not receive an "Order Confirmation" email from us within 24 hours of placing your order, you may easily and conveniently print a receipt for the order via My Account.


Sales Tax

One of the best things about buying through mutualindustries.net is that we do not have to charge sales tax, with one exception: orders shipping in New York are subject to a sales tax. mutualindustries.net is not responsible for individual states' sales tax reporting laws pertaining to online purchases, so we encourage you to check your state's regulations before you shop. mutualindustries.net charges applicable taxes for all orders shipping to Canada.


Coupons / Promotions

Coupons may not be combined with other coupons, promotions, cashback rewards and special offers, only one coupon may be used per transaction. Coupons can not be applied to previous purchases. Coupons are not refundable and are not redeemable for cash. Coupons can not be used for gift card purchases.